mania Casino & Sportsbook Terms

When you open an account on mania, you enter into an agreement with us to use our platform responsibly and in compliance with applicable law. We operate a casino and sportsbook serving users in supported jurisdictions across Indonesia and beyond. Our terms outline what we expect from you, what you can expect from us, and how disputes are resolved.

We at mania are committed to transparent operations. These terms explain account eligibility, deposit and withdrawal mechanics, bonus conditions, and the rules governing our games—sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about these terms or your account, our support team in English is available via live chat, email, or phone.

Account Opening and Eligibility on mania

To open an account on mania, you must be of legal age in your jurisdiction and not prohibited by law from using online gaming or sportsbook services. During signup, you provide your full name, date of birth, phone number, email address, and residential address. We verify this information to confirm your identity and eligibility.

We at mania reserve the right to request additional documentation—such as a government-issued ID or proof of address—to complete verification. Verification typically completes within minutes, but may take longer if we require further information. Until your account is verified, you cannot deposit funds or place wagers.

You are responsible for keeping your account credentials secure. Do not share your password or allow others to access your account. If you suspect unauthorized access, contact our support team immediately. We are not liable for losses resulting from unauthorized account use if you have failed to protect your credentials.

One account per person

We at mania permit only one account per individual. Multiple accounts are prohibited and may result in account suspension and forfeiture of funds.

Deposits and Payment Methods on mania

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer through mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly or within minutes depending on your payment method and bank. Minimum deposit amounts vary by payment method; check your deposit page for current minimums.

When you initiate a deposit on mania, funds are transferred to our payment processor and credited to your account balance. We do not charge deposit fees, but your bank or payment app may levy their own transfer fees. Once your balance is credited, you can place wagers on our sportsbook, live-dealer tables, slots, or esports markets.

We at mania do not accept deposits from third parties. Your deposit must come from an account registered in your name. Deposits from other individuals or entities may be rejected or reversed.

Withdrawals and Settlement on mania

To withdraw funds from your mania account, submit a withdrawal request via your account dashboard. Select your preferred payment method and the amount you wish to withdraw. Your account must be verified before we process any withdrawal.

We at mania verify each withdrawal request to confirm your identity and prevent fraud. Verification typically completes within a standard window. Once verified, funds are transferred to your chosen payment method. Processing times depend on your bank or payment app; we do not control how quickly your bank credits the funds to your account.

Withdrawal minimums and maximum limits vary by payment method and account tier. Check your withdrawal page for current limits. We do not charge withdrawal fees, but your bank or payment app may levy their own transfer fees.

Bonus Terms and Promotional Offers on mania

We at mania offer promotional bonuses to new and existing members. These include welcome offers upon first deposit, weekly cashback based on turnover, and referral rewards. All bonuses are subject to terms and conditions displayed in your account promotions section.

Bonuses are not guaranteed and may carry playthrough requirements before withdrawal. For example, a welcome bonus may require you to wager the bonus amount a certain number of times before you can withdraw it. Cashback is calculated based on losses during a specific period and is credited as a promotional credit, not cash.

We reserve the right to modify, suspend, or cancel promotional offers at any time. Changes are communicated to affected users in advance where possible. Bonuses are non-transferable and cannot be combined with other offers unless explicitly stated.

Note: Bonus terms are specific to each offer. Review the full terms in your account promotions section before claiming any bonus.

Game Rules and Dispute Resolution on mania

We at mania operate games according to published rules. Sportsbook outcomes are settled based on official league data. Live-dealer games are conducted by licensed dealers in our studios. Slots and esports markets operate on certified random-number generators. All game results are final once settled.

If you believe a game result is incorrect or a settlement is unfair, contact our support team within 30 days of the disputed event. Provide details of your wager, the game or match in question, and your concern. We will review the dispute and respond within a reasonable timeframe. Our decision on disputes is final.

We at mania do not offer refunds for losses resulting from normal gameplay. Refunds are considered only in cases of technical error, system malfunction, or clear violation of our terms by mania.

Jurisdiction and Applicable Law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

If you access mania from an unsupported jurisdiction, your account may be restricted or closed. We at mania are not liable for any consequences resulting from your use of our platform in violation of local law.

These terms are governed by the laws of the jurisdiction in which mania operates. Any disputes arising from these terms or your use of mania are subject to binding arbitration or the jurisdiction's courts, as applicable.

Our Commitments and Your Rights on mania

We at mania are committed to fair and transparent operations. We protect your personal data according to our privacy policy. We maintain secure payment processing and do not store your payment card details on our servers. We conduct regular audits of our games to ensure fairness and compliance with industry standards.

Your account balance is held in trust and is separate from our operating funds. In the unlikely event of mania's insolvency, your balance is protected and may be recovered through applicable legal channels.

We at mania provide customer support in English via live chat, email, and phone. Support hours and contact details are displayed in your account under Help. We aim to respond to support inquiries within a reasonable timeframe.

These terms apply to all users of mania. By creating an account and using our platform, you agree to these terms. If you do not agree, do not use mania. We reserve the right to update these terms at any time. Changes are communicated to users in advance where possible. Continued use of mania after changes are posted constitutes acceptance of the updated terms.

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